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span:nth-child(3){color:var(--estatus-det-proceso)}.modulGeneral_solicAgentGrid__LCtyZ span:nth-child(4){color:var(--estatus-det-pausado)}.modulGeneral_solicAgentGrid__LCtyZ span:nth-child(5){color:var(--estatus-det-reasignado)}@media screen and (max-width:768px){.modulGeneral_buttonLogOut__KEorV{width:25px;height:25px}}@media screen and (max-width:480px){.modulGeneral_containerModGeneral__CcTvR{width:90%}.modulGeneral_containerModGeneral__CcTvR h4{font-size:var(--font-nm)}.modulGeneral_containerModGeneral__CcTvR h3{font-size:var(--font-md)}.modulGeneral_containerCardMod__WFu4O{min-height:150px}.modulGeneral_containerCardMod__WFu4O .modulGeneral_titleCard__5rzwd{justify-content:center}.modulGeneral_solicAgentContainer__6pl69{padding:4px;width:98%}.modulGeneral_solicAgentGrid__LCtyZ{font-size:11px}.modulGeneral_solicAgentContainer__6pl69 h3{font-size:14px}}:root{--white:#fff;--white-resalt-hk:#d0cfd2;--background-hk:#100f1c;--background-hk2:#292d34;--black-hk:#0a0a0a;--letters-hk:#dbe2e8;--letters-hk2:#afb2d5;--tittles-hk:#ffc870;--subtittles-hk:#c4a25e;--dark:rgba(35,40,48,.98);--dark-transparent:rgba(25,33,43,.5);--save-button:#1a73e8;--acept-button:#42a760;--cancel-alert:#9b2020;--delete-alert:#e43b3b;--background-rows:#f7f7f7;--background-pag:#255696;--button-color-hk:#555fc2;--button-color-hk-hover:#444a8d;--font-sm:10px;--font-nm:12px;--font-md:16px;--font-xl:20px;--font-xxl:28px;--grid-column-tickets:3% 5% 14% 20% 7% 5% 13% 10% 10% 10%;--grid-column-tickets-tablet:3% 5% 13% 17% 7% 5% 13% 8% 10% 13%;--grid-column-tickets-mobile:5% 6% 19% 17% 14% 15% 18%;--grid-column-tickets-mobile-small:5% 6% 19% 15% 14% 16% 18%;--grid-column-items:10% 25% 15% 10% 20% 15%;--grid-column-items-tablet:8% 24% 15% 15% 17% 17%;--grid-column-items-mobile:15% 32% 24% 25%;--grid-column-items-mobile-small:8% 35% 25% 25%;--grid-column-solicitud:3% 5% 11% 19% 7% 6% 21% 9% 7% 9%;--grid-column-solicitud-tablet:3% 5% 10% 18% 7% 6% 19% 9% 8% 9%;--grid-column-solicitud-mobile:5% 13% 17% 29% 15% 15%;--grid-column-solicitud-mobile-small:7% 13% 17% 29% 16% 15%;--grid-column-5-col:10% 40% repeat(2,15%) 10%;--grid-column-solicitud-historico:3% 5% 10% repeat(4,8%) 15% 10% 8% 7% 5%;--estatus-mtr-solicitado:#fcc052;--estatus-mtr-proceso:#29b97d;--estatus-mtr-finalizado:#c54ec9;--estatus-mtr-anulado:#b3b3b3;--estatus-det-pendiente:#b13737;--estatus-det-asignado:#80c4df;--estatus-det-proceso:#29b97d;--estatus-det-pausado:#d8a342;--estatus-det-reasignado:#2a58ee;--estatus-det-finalizado:#c54ec9;--estatus-det-anulado:#b3b3b3}*{box-sizing:border-box;padding:0;margin:0}body,html{max-width:100vw;background:var(--background-hk2);color:var(--letters-hk);font-family:Inter,sans-serif;height:100%}h1,h2{color:var(--tittles-hk)}h3,h4,h5{color:var(--subtittles-hk)}.reactIconsFiles{background:var(--tittles-hk);width:70px!important;height:70px!important;display:flex!important;justify-content:center!important;align-items:center!important;border-radius:50%!important}.reactIconsFiles svg{color:var(--button-color-hk)!important;transform:scale(1.5)}header{background:var(--white);height:40px;display:flex;justify-content:space-around;align-items:center;padding:8px 4px 4px;margin:0 0 4px}header svg{cursor:pointer}.headerLogo{height:40px}.loginView{height:80px;box-shadow:inset 0 -4px 4px 0 var(--button-color-hk-hover)}.logoMain{height:100%;display:flex;align-items:center;justify-content:center;gap:0 12px;padding:4px;width:100%;flex-wrap:wrap}.logoMain h2,h5{text-align:center}.logoMain h2{color:var(--button-color-hk)!important}.logoMain img{height:100%}nav,ul{margin:0;border:0;list-style:none}table{word-break:break-word;overflow:auto}table tfoot,table thead{word-break:normal}input[type=number]::-webkit-inner-spin-button,input[type=number]::-webkit-outer-spin-button{-webkit-appearance:none;margin:0}input[type=number]{-moz-appearance:textfield}input:-webkit-autofill,input:-webkit-autofill:active,input:-webkit-autofill:focus,input:-webkit-autofill:hover{-webkit-box-shadow:inset 0 0 0 30px #fff!important}a{color:var(--letters-hk2);text-decoration:none}svg{color:var(--button-color-hk);width:32px;height:32px;transition:all .2s ease}.search_container{width:95%;height:10%;display:flex;align-items:center;justify-content:center;flex-wrap:wrap;gap:8px}.search_container label{width:70%;margin:0 auto;display:flex;align-items:center;justify-content:space-evenly}.icon_search{font-size:2em;color:var(--tittles-hk)}.search_bar{height:30px;width:90%;border-radius:8px;border-style:none;outline:none;background:var(--white);padding:5px;box-shadow:0 1px 1px 0 var(--dark-transparent);font-size:1.05em;transition:.2s ease;color:var(--background-hk)}.search_bar:hover{border-radius:0}.buttonShowAll{display:flex;justify-content:center;align-items:center;padding:0 2px;border-radius:8px;cursor:pointer;border-color:transparent;background:#fff;color:var(--button-color-hk);transition:all .3s ease}.buttonShowAll:hover{background:var(--button-color-hk);border-radius:0}.buttonShowAll:hover,.buttonShowAll:hover svg{color:var(--tittles-hk)}.delete svg{color:var(--delete-alert)}.delete svg:hover{color:red}.reloadButton{background:#fff!important;width:200px!important;padding:8px!important;font-size:16px!important;font-weight:700!important}.reloadButton:hover{background:rgba(235,240,240,.8)!important;color:#fff}.toasterDelete{display:flex;flex-direction:column;justify-content:center;align-items:center;text-align:center}.toasterDelete svg{color:var(--delete-alert);scale:1.2}.toasterButtons{display:flex;width:100%;justify-content:space-around;align-items:center;margin-top:8px}.toasterButtons button{width:40px;height:40px;padding:2px;font-size:large;border-radius:4px;background:transparent;border:1px solid var(--button-color-hk);cursor:pointer}.toasterButtons button:hover{background-color:var(--button-color-hk-hover);color:#fff}.mainContainer{display:flex;width:100%;margin:0;position:relative;height:calc(100vh - 45px);align-items:flex-start}.generalContainer{display:flex;justify-content:center;align-items:center;flex-wrap:wrap;width:97%;margin:0 auto;position:relative}.generalTitle{color:var(--tittles-hk);font-weight:700;font-size:var(--font-md);border-bottom:2px solid var(--dark-transparent);text-align:center;word-break:normal!important;margin-top:3px}.generalContainerDetails{width:100%;height:70vh;overflow-y:auto;text-align:center;font-size:var(--font-nm)}.generalContainerDetails>div:nth-of-type(odd){background-color:var(--background-rows)}.item_grid{display:grid;grid-template-columns:var(--grid-column-items);width:100%;padding:4px 0;grid-gap:4px;gap:4px;justify-content:center;align-items:center;word-break:break-word}.item_detail{border-bottom:1px solid var(--dark-transparent);background:var(--white);color:var(--background-hk);transition:all .2s ease}.item_detail:hover{box-shadow:inset 3px -2px 4px 0 var(--dark-transparent)}.item_detail_nulled{background:#a6a6a6!important;color:var(--letters-hk)}.grid-plan{grid-template-columns:var(--grid-column-5-col);grid-gap:4px}.grid-plan,.grid_tickets{display:grid;width:100%;padding:4px 0;gap:4px;justify-content:center;align-items:center;word-break:break-word}.grid_tickets{grid-template-columns:var(--grid-column-tickets);grid-gap:4px}.grid_solicitudes{grid-template-columns:var(--grid-column-solicitud);grid-gap:4px}.grid_solicitudes,.grid_solicitudes_historico{display:grid;width:100%;padding:4px 0;gap:4px;justify-content:center;align-items:center;word-break:break-word}.grid_solicitudes_historico{grid-template-columns:var(--grid-column-solicitud-historico);grid-gap:4px}.icons-container{color:var(--button-color-hk);justify-content:space-evenly;flex-wrap:wrap;gap:10px}.icons-container,.icons-container button{background:none;border:none;display:flex;align-items:center}.icons-container button{padding:0;justify-content:center;transition:all .2s ease;cursor:pointer;position:relative}svg:hover{color:var(--tittles-hk);font-weight:700}svg:active{transform:scale(1.1)}#iconAdd{color:var(--button-color-hk-hover);width:50px;height:50px;background:var(--tittles-hk);transition:all .2s ease;position:fixed;left:1%;bottom:5px;border-radius:50%;cursor:pointer;z-index:2;opacity:.8}#iconAdd:hover{transform:scale(1.1);color:var(--tittles-hk);background:var(--white)}.showElement{display:none}#returnButton{background-color:#fff!important;position:absolute;top:-20px;right:-17px}#returnButton:hover{background:var(--background-hk2)!important}#returnButton svg{color:var(--cancel-alert);scale:1!important}#returnButton:hover svg{color:red!important}#searchRuc{position:absolute;top:-2px;right:0;z-index:5;scale:.9;cursor:pointer}.gridAllColumn{grid-column:1/-1}.alertMessage{display:block;text-align:center;color:var(--delete-alert);font-size:var(--font-nm);width:100%;margin:2px auto}.timerContainer{margin:0;background:#fff;padding:4px;display:flex;flex-direction:column;justify-content:space-evenly;align-items:center;border-radius:8px;align-self:flex-start}.timer{text-align:center;color:var(--button-color-hk);text-shadow:2px 1px var(--button-color-hk-hover);font-size:40px}.timerButtonContaniner{display:flex;justify-content:space-between;align-items:center;gap:10px}.timerButtonContaniner button{width:70px;height:70px;border:none;background:#fff;font-size:12px;font-weight:700;color:#1b1b9b;cursor:pointer;padding:4px;transition:all .2s ease}.timerButtonContaniner button:disabled{color:#ececec}.timerButtonContaniner button svg{width:45px;height:45px}.timerButtonContaniner button:hover{box-shadow:inset 0 -6px 8px -5px var(--button-color-hk-hover);border-radius:8px;color:var(--button-color-hk)}.timerButtonContaniner button:active{scale:.8}.timerButtonContaniner button:hover svg{color:var(--subtittles-hk);scale:1.2}button:disabled,input:disabled,textarea:disabled{background:hsla(0,0%,81%,.3)!important;border-color:transparent!important;color:#000}#form{position:relative}#cancelButtonEditTicket{background-color:#fff!important;display:flex!important;align-items:center!important;justify-content:center!important;position:absolute;top:-20px;right:-15px}#cancelButtonEditTicket:hover{background:var(--background-hk2)!important}#cancelButtonEditTicket svg{scale:1!important}#cancelButtonEditTicket:hover svg{color:red!important}#updateMtrTK{position:absolute;top:5px;right:5px;width:35px;height:35px;background:transparent;display:flex;justify-content:center;align-items:center;padding:0}#updateMtrTK svg{color:var(--acept-button)}#updateMtrTK:hover svg{color:var(--save-button);scale:1!important}.counter{height:100%;display:flex;align-items:center;justify-content:center;font-size:9px;border-right:1px solid #444a8d;color:#444a8d}.captcha{grid-column:1/-1;align-self:center;justify-self:center}.captcha-error{color:var(--delete-alert);font-weight:700;text-align:center}.mobileMenu{position:absolute;background:rgba(85,95,194,.9);z-index:9;color:#fff;justify-content:center;width:100%;top:0;left:-100%;right:0;bottom:0;transition:.3s;animation-name:showMobile;animation-duration:.3s;animation-iteration-count:1;animation-timing-function:linear;animation-fill-mode:forwards}.mobileMenu,.mobileMenu li{display:flex;align-items:center}.mobileMenu li{justify-content:flex-start;margin:12px}.mobileMenu li:hover{background:var(--button-color-hk-hover)}.mobileMenu li a{display:flex;align-items:center;color:#fff}.mobileMenu svg{color:var(--tittles-hk);margin-right:12px}.paginacionContainer{justify-content:space-evenly;flex-wrap:wrap;width:100%;padding:4px;background-color:var(--background-pag);color:var(--tittles-hk);font-size:14px;margin-top:10px}.pagNavigate,.paginacionContainer{display:flex;align-items:center;gap:8px}.pagNavigate,.pagNavigate button{justify-content:center}.pagNavigate button{display:flex;width:40px;height:30px;align-items:center;font-weight:700;background:var(--background-rows);padding:2px;border-radius:4px;border:none;font-size:11px;cursor:pointer;color:var(--button-color-hk);box-shadow:inset 0 -4px 2px 0 rgba(25,33,43,.5);transition:all .15s ease}.pagNavigate button:hover{background:var(--button-color-hk-hover);color:var(--tittles-hk)}.pagNavigate button:hover svg{color:var(--tittles-hk)}@keyframes showMobile{0%{left:-100%}to{left:0}}@media screen and (max-width:768px){header{height:35px}.headerLogo{height:33px}h2{font-size:var(--font-xl)}svg{width:25px;height:25px}.search_container{width:99%}.search_container label{width:60%;font-size:small}.search_bar{height:25px}#iconAdd{width:55px;height:55px}.item_grid{grid-template-columns:var(--grid-column-items-tablet);padding:2px 0;gap:3px}.icons-container{gap:3px}.icons-container svg{width:25px;height:25px}.generalContainerDetails,.generalTitle{font-size:var(--font-sm)}.generalTitle{word-break:break-word!important}.grid_tickets{grid-template-columns:var(--grid-column-tickets-tablet)}.grid_solicitudes{grid-template-columns:var(--grid-column-solicitud-tablet)}.generalContainerDetails{height:65vh}.paginacionContainer{font-size:12px;margin-top:4px}.pagNavigate button{height:22px}}@media screen and (max-width:480px){h2{font-size:var(--font-md)}h3,h4{font-size:var(--font-nm)}#cancelButtonEditTicket{top:-4px;right:-2px;width:30px;height:30px}#updateMtrTK{right:-10px}.search_container{gap:2px}.search_container h4{width:100%;text-align:center}.search_container label{width:70%}.search_bar{width:98%;border-radius:6px;padding:3px;font-size:.8em;transition:.2s ease;color:var(--background-hk)}.buttonShowAll{font-size:11px}.counter{font-size:8px}.generalTitle{font-size:var(--font-nm);word-break:break-word!important}.item_grid{grid-template-columns:var(--grid-column-items-mobile)}.hideElement{display:none}.item_detail{font-size:var(--font-sm)}header{justify-content:space-between;padding:2px}.loginView{height:55px}.logoMain{justify-content:space-between;gap:0}.logoMain h2{font-size:var(--font-md)}.logoMain h5{font-size:var(--font-sm)}.grid_tickets{grid-template-columns:var(--grid-column-tickets-mobile)}.grid_solicitudes{grid-template-columns:var(--grid-column-solicitud-mobile)}.generalContainerDetails{height:62vh}.icons-container svg{width:22px}.generalTitle{font-size:var(--font-sm)}.timerContainer{grid-column:1/-1}#returnButton{right:-2px}}@media screen and (max-width:320px){h2,h5{font-size:var(--font-nm)}#cancelButtonEditTicket{top:-20px}.loginView{height:55px}svg{width:25px;height:25px}#searchRuc{background:#fff;border-radius:50%}.item_detail{font-size:9px}.grid_tickets{grid-template-columns:var(--grid-column-tickets-mobile-small)}.grid_solicitudes{grid-template-columns:var(--grid-column-solicitud-mobile-small)}}